Let's be clear.

This Privacy and Personal Data Processing Policy establishes the terms under which Alamarte Ingeniería, alamarte.com collects, uses, stores and protects the information provided by users when using this website. Personal data is processed in accordance with applicable Colombian legislation and for the purposes communicated to the data subject. This policy may be modified or updated when necessary, so users are advised to review it periodically to remain informed of any changes.

Data controller

The personal data controller is Andrés Felipe Restrepo Mesa, a natural person conducting business under the trade name Alamarte Ingeniería, NIT 98.546.089-5, with address at Carrera 1 # 42-141, Playa El Francés, Santiago de Tolú, Sucre, Colombia, postal code 706010; telephone +57 301 495 0065; email ; website alamarte.com.

Information collected

Our website may collect personal information such as name, contact information, email address and other data voluntarily provided by the user. When necessary, specific information may also be requested to manage user registrations, requests, orders, payments, deliveries, billing, support or other services offered through the website.

Use of collected information

The information collected may be used to provide and improve our services, manage user registrations, process orders and payments where applicable, issue invoices, handle support requests, maintain website security, comply with legal or contractual obligations and retain the records necessary for these purposes. When authorized by the data subject, communications concerning products, services, news or other information that may be of interest may also be sent. The data subject may request at any time that these communications cease.

Alamarte Ingeniería adopts technical, administrative and organizational measures intended to protect personal data against loss, unauthorized access, alteration, disclosure or misuse, according to the nature of the information processed and the risks associated with its processing.

Cookies

A cookie is a small file that a website may store on the user's device for different purposes related to website operation, preference storage, security, measurement or, where applicable and authorized, other functionalities.

Our website may use cookies that are necessary for its proper operation and other cookies according to the user's settings and consent when such consent is required. Users can manage, block or delete cookies through the options available in their browser or through the consent management tools provided on the website. Disabling certain cookies may affect the operation of some features or services.

Third-party links

This website may contain links to third-party websites that may be of interest. Once the user accesses one of these links and leaves our website, Alamarte Ingeniería no longer has control over the website to which the user is redirected and is not responsible for its content, terms, privacy policies or the way in which such third parties process personal data. Users are advised to review the privacy policies and other applicable terms of each third-party website.

Control of your personal information

As a personal data subject, you may access, update and rectify your information; request proof of the authorization granted when such authorization is required; request information regarding the use made of your data; access personal data being processed free of charge; request its deletion or revoke authorization when legally applicable; and file complaints with the Superintendence of Industry and Commerce after completing the corresponding procedure before the data controller or processor.

To exercise these rights or submit inquiries, requests or complaints related to the processing of your personal data, you may contact Alamarte Ingeniería by email at . Requests will be handled in accordance with the procedures and time limits established by applicable Colombian legislation.

Alamarte Ingeniería will not sell, assign or distribute personal data collected for purposes other than those authorized by the data subject, except where a legal, contractual, administrative or judicial obligation permits or requires its processing or disclosure.

Alamarte Ingeniería reserves the right to modify this Privacy and Personal Data Processing Policy when necessary to reflect legal, technical or operational changes or changes to the services offered. Any modifications will be published on this website.

---

Delete/Export your personal data

This Copyright and Intellectual Property Notice establishes the terms governing the use of the content, design, software and other materials published on Alamarte Ingeniería, alamarte.com. Unless otherwise indicated, the intellectual and industrial property rights over these materials belong to Andrés Felipe Restrepo Mesa, acting under the trade name Alamarte Ingeniería, or to their respective licensors. Access to and use of this website does not transfer any intellectual or industrial property rights to the user and is permitted only under the terms set out below.

(1) Intellectual and Industrial Property

Andrés Felipe Restrepo Mesa, acting under the trade name Alamarte Ingeniería, or the respective licensors, owns the applicable intellectual and industrial property rights over:

(a) this website published under the domain alamarte.com, hereinafter referred to as the Website;

(b) the materials published on the Website, including, without limitation, texts, images, photographs, illustrations, audiovisual or multimedia elements, trademarks, logos, the structure and design of the pages, color combinations, source code, software and other elements necessary for its operation, access and use, insofar as the corresponding rights belong to Alamarte Ingeniería or have been lawfully licensed for use on the Website.

(2) License of Use

Alamarte Ingeniería grants you a limited, non-exclusive, non-transferable, royalty-free and revocable license to:

(a) view the Website and the materials published on it using a computer, mobile device or other compatible device through a web browser;

(b) temporarily copy and store elements of the Website in your web browser's cache when this is technically necessary for normal browsing;

(c) print Website pages using a physical printer or create a digital copy, such as a PDF file, solely for your personal, private and lawful use and not for commercial exploitation.

No other rights over the Website or the materials published on it are granted. All rights not expressly granted in this notice are reserved.

Unless expressly authorized by Alamarte Ingeniería or permitted by applicable law, you may not reproduce, adapt, edit, modify, transform, publish, republish, distribute, redistribute, commercially exploit, publicly display, transmit or otherwise make available the Website or its protected materials, in whole or in part, without prior written permission.

(3) Data Mining and Automated Collection

Automated access to the Website for the purpose of systematically extracting, collecting, reproducing or copying protected content or files is not permitted without prior authorization from Alamarte Ingeniería, except where such activity is expressly permitted by applicable law or has been specifically authorized for the operation or indexing of the Website.

(4) Specific Permissions

If you wish to use materials published on this Website for purposes other than those expressly authorized under the License of Use section, please request prior written permission from Alamarte Ingeniería by email at or by mail at Carrera 1 # 42-141, Playa El Francés, Santiago de Tolú, Sucre, Colombia, postal code 706010.

(5) Protection of Our Rights

Alamarte Ingeniería may adopt appropriate technical, administrative or legal measures to protect the Website and the intellectual and industrial property rights associated with the materials published on it.

Unauthorized reproduction, distribution, publication, commercial exploitation or other unauthorized use of protected content may result, where appropriate, in requests for removal or de-indexing of the infringing material, suspension of access to services and the exercise of the legal actions available under applicable law.

If you become aware of any unauthorized or potentially infringing use of materials published on our Website, please notify Alamarte Ingeniería by email at or by mail at Carrera 1 # 42-141, Playa El Francés, Santiago de Tolú, Sucre, Colombia, postal code 706010.

(6) About This Copyright Notice

This Copyright and Intellectual Property Notice applies to the Website and the materials published on it, without prejudice to any specific license terms that may apply to particular software, extensions, images, third-party materials or other resources expressly identified as being subject to separate licensing conditions.

For questions concerning this notice, requests for authorization or matters related to intellectual and industrial property, please contact Alamarte Ingeniería or write to .

---

Copyright © Alamarte Ingeniería. All rights reserved.

These Website Terms and Conditions govern access to and use of Alamarte Ingeniería, alamarte.com, including the services and functionalities made available through this website. By accessing, registering on or using the website, you agree to comply with these Terms and Conditions. Specific services, purchases, digital products or licenses may be subject to additional terms expressly indicated in the corresponding section of the website.

Responsible party

This website is operated by Andrés Felipe Restrepo Mesa, a natural person conducting business under the trade name Alamarte Ingeniería, NIT 98.546.089-5, with address at Carrera 1 # 42-141, Playa El Francés, Santiago de Tolú, Sucre, Colombia, postal code 706010; telephone +57 301 495 0065; email ; website alamarte.com.

Capacity and access

The website and its services may be used by persons who have the legal capacity required under applicable law. Where a service requires registration, purchase or the acceptance of contractual obligations, the user is responsible for ensuring that they have the legal capacity or authorization necessary to perform that action.

Alamarte Ingeniería may restrict or suspend access to the website or particular services when reasonably necessary to protect the security or operation of the website, comply with legal obligations, prevent fraudulent or unlawful activity or address a breach of these Terms and Conditions, without prejudice to any rights granted to users or consumers by applicable law.

Registration and user accounts

Certain services may require the creation of a user account. Users must provide accurate, complete and up-to-date information and are responsible for maintaining the confidentiality of their access credentials and for activities carried out through their accounts.

If you become aware of unauthorized access to or use of your account, please notify Alamarte Ingeniería as soon as possible at .

Personal data provided during registration or through other areas of the website will be processed in accordance with the applicable Personal Data Privacy and Processing Policy published on this website.

Intellectual and Industrial Property

The intellectual and industrial property rights applicable to the website, its design, software, texts, images, trademarks, logos and other materials are governed by the Copyright and Intellectual Property Notice published on this website and by any specific licenses applicable to individual materials, software or third-party resources.

Access to the website does not transfer ownership of intellectual or industrial property rights to the user or grant any rights other than those expressly permitted by the applicable license or by law.

Website availability

Alamarte Ingeniería seeks to maintain the website and its services available and functioning correctly but does not guarantee uninterrupted or error-free operation. Access may occasionally be affected by maintenance, updates, technical failures, hosting or network incidents, third-party services or circumstances beyond reasonable control.

Nothing in these Terms and Conditions excludes or limits any liability that cannot lawfully be excluded or limited under applicable law.

Third-party links and services

The website may contain links to websites, platforms or services operated by third parties. These links are provided to facilitate access to external resources or services. Unless expressly indicated otherwise, Alamarte Ingeniería does not control those third-party websites and is not responsible for their independent content, availability, privacy practices or terms of use.

Users should review the terms, privacy policies and other applicable conditions of third-party websites or services before using them.

Permitted use of the website

The website must be used lawfully and in a manner that does not impair its operation, security or availability or interfere with the rights or use of other users.

Users may not attempt to gain unauthorized access to accounts, servers, databases, administrative areas or other restricted systems; introduce malicious code; interfere with the normal operation of the website; conduct denial-of-service attacks; circumvent security measures; impersonate another person; or use the website for fraudulent, unlawful or abusive activities.

Automated extraction or systematic collection of protected content is subject to the conditions established in the Copyright and Intellectual Property Notice and applicable law.

User-provided content

Where the website provides a functionality that allows users to submit files, comments, reviews, messages or other content, users remain responsible for the material they submit and must have the rights or permissions necessary to provide it.

By submitting content when such functionality is available, the user grants Alamarte Ingeniería only the permissions reasonably necessary to receive, store, process, display or transmit that content for the purpose for which it was submitted and for the operation of the corresponding service.

Alamarte Ingeniería may remove or restrict access to content that violates applicable law, these Terms and Conditions, the rights of third parties or the security and proper operation of the website.

Information published on the website

Alamarte Ingeniería seeks to keep the information published on the website accurate and up to date. However, general informational content may be modified, corrected or updated when necessary.

Information of a general nature published on the website should not be considered professional legal, financial or other specialized advice unless it is expressly identified as such.

Products, purchases and digital services

Purchases made through the website may be subject to specific purchase terms, product descriptions, prices, payment conditions, licensing conditions and other information presented during the purchasing process. Where specific conditions apply to a transaction or digital product, those conditions form part of the agreement applicable to that purchase.

Nothing in these Terms and Conditions is intended to exclude, restrict or waive any rights granted to consumers under applicable Colombian law.

Modification of these Terms and Conditions

Alamarte Ingeniería may update these Terms and Conditions when necessary to reflect legal, technical or operational changes or changes to the website or services. The updated version will be published on this website.

Changes will apply from their effective date and will not affect rights already acquired where applicable law does not permit such modification.

Severability

If any provision of these Terms and Conditions is determined to be invalid, unenforceable or ineffective, that determination will apply only to the affected provision to the extent necessary and will not invalidate the remaining provisions, which will continue to apply whenever legally possible.

No partnership or agency

Use of the website does not create an employment, partnership, joint venture, representation or agency relationship between the user and Alamarte Ingeniería.

Reports and contact

To report misuse of the website, a security issue, an alleged infringement of rights or a possible violation of these Terms and Conditions, please contact Alamarte Ingeniería at .

Applicable law and jurisdiction

These Terms and Conditions are governed by the laws of the Republic of Colombia. Any dispute relating to the website or its services will be handled by the authorities, courts or dispute resolution mechanisms competent under applicable Colombian law, without prejudice to the rights and remedies available to consumers.

Acceptance

By accessing or using the website, creating an account or using its services, as applicable, the user acknowledges having had the opportunity to read these Terms and Conditions and agrees to comply with them. If the user does not agree with these Terms and Conditions, they should discontinue use of the website and any service that requires their acceptance.

This Cookie Policy explains how Alamarte Ingeniería, alamarte.com uses cookies and similar technologies to support the operation and security of this website, remember user preferences, understand how the website is used and, where applicable and authorized, provide additional functionality or marketing services. Users can manage their cookie preferences through the consent tools available on the website and through their browser settings.

What are cookies?

Cookies are small text files that a website may store on a user's device when the website is visited. They allow the website or services associated with it to remember certain information about the visit, such as session data, language preferences, shopping cart information or other settings that may facilitate navigation and the operation of the website.

Cookies may serve different purposes depending on their function. Some are necessary for the website to operate correctly, while others may be used to remember preferences, measure website usage or, where applicable, support marketing-related functionality.

How does Alamarte Ingeniería use cookies?

Alamarte Ingeniería may use cookies that are necessary for the proper operation, security and functionality of the website. Other cookies will be used according to the user's preferences and, where required, after obtaining the corresponding consent.

Depending on the services and functionalities enabled on the website, cookies may fall into the following categories:

1. Essential cookies

These cookies are necessary for the website and its basic services to function correctly. They may be used for purposes such as maintaining sessions, protecting forms and transactions, preserving shopping cart information, managing security features or enabling other technical functions required to provide a service requested by the user.

Disabling essential cookies may prevent certain areas or functions of the website from operating correctly.

2. Functional cookies

Functional cookies allow the website to remember choices or preferences made by the user and provide enhanced functionality. For example, they may remember language selections, interface preferences or other settings that improve the user's experience when returning to the website.

Where these cookies are not essential to provide a service requested by the user, they will be used according to the user's cookie preferences and applicable consent requirements.

3. Performance cookies

Performance cookies may collect information about how visitors use the website, such as the pages visited, navigation patterns, technical errors or other information that helps evaluate and improve the performance and usability of the website.

Where information collected through these cookies constitutes personal data or otherwise requires authorization, the corresponding processing will be carried out in accordance with the user's consent and the applicable Personal Data Privacy and Processing Policy.

4. Marketing cookies

Marketing cookies may be used to measure advertising activities, understand interactions with promotional content or provide content and advertisements that are more relevant to users. These cookies may be provided by third-party services integrated into the website.

Marketing cookies will only be activated where applicable and in accordance with the user's cookie preferences and the consent requirements established by applicable law.

Third-party cookies

Some functionalities of the website may rely on services provided by third parties. When these services use cookies or similar technologies, the corresponding third party may process information according to its own privacy and cookie policies. The cookies actually available on the website may vary depending on the services that are enabled at any given time.

Managing your cookie preferences

Users may manage their cookie preferences through the consent management tools available on the website. Where available, these tools allow users to accept or reject optional cookie categories and modify their preferences later.

Cookies can also be managed, blocked or deleted through the settings provided by the user's web browser. The procedure varies depending on the browser and device being used.

Deleting or blocking certain cookies may affect the availability or proper operation of some website features. Cookies that have already been stored on a device may remain there until they expire or are deleted through the browser or device settings.

Personal data

When information obtained through cookies constitutes personal data, it will be processed in accordance with applicable Colombian data protection legislation and the Personal Data Privacy and Processing Policy published on this website. Colombian data protection rules generally require prior, express and informed authorization from the data subject when authorization is legally required. :contentReference[oaicite:1]{index=1}

Changes to this Cookie Policy

Alamarte Ingeniería may update this Cookie Policy when necessary to reflect changes in the cookies or technologies used on the website, modifications to its services or applicable legal requirements. Any updated version will be published on this website.

Contact

For questions regarding the use of cookies or the processing of personal data associated with them, please contact Alamarte Ingeniería at .